The Fiero Sales Hub
For EBSCO sales repsWhat would you like to know about?
Demos
INSTRUCTIONS
- Shoot for most demos to be done by Luke.
- Share Calendly link directly with customers OR book on behalf of customers.
- Ask the customer to have the right people on the call (Digital Resources, Youth Programming)
RESOURCES
Calendly Link:
https://calendly.com/fieroluke/ebsco
ACTION
Trials
INSTRUCTIONS
- Reps set up the trial account for the first user(s), and include the link for customers to set up additional accounts.
(here’s how to create a trial account > ) - Share Trial Doc when you send login details.
- Check usage in Fiero
(here’s how you do this > ) - Check in with customer mid-trial
(view prompts > )
RESOURCES
Trial Link:
https://app.fierocode.com/sign-in?club=410
Trial Doc:
https://docs.google.com/document/d/1SQ0IgCzVaPRxaxM5le-psd-jCeINwxs24zuQ7dL5qkM/edit?usp=sharing
ACTION
Onboarding
INSTRUCTIONS
- Inform the customer that the first step to getting started with Fiero is to schedule an orientation meeting with Fiero.
- If a public library, the customer needs to have these people on that call:
- The person in charge of getting Fiero added to the website
- The person in charge of youth programming
- The person in charge of marketing
Once Fiero recieves the order, our process looks like this (just FYI):
- Fiero will meet with them to do a really good kickoff.
- Fiero will follow up with Rep to provide Direct URL (please don’t provide early).
- Fiero will continue to follow up with them until they get the resource added to their website.
- Fiero will check in at 6 months.
Sales Resources
Luke’s Demo Slides for Public Libraries
Caution: leads become hot when using
Luke’s Demo Slides for K12 Schools
Same heat, but for a different dish
Sales PPT
More in-depth than demo slides
Sales Handout
This 1-pager could change your life.
8 min overview video
Good for sharing 😉
3 min overview video
Even better for sharing 😉